EFFORTLESS OVERSIGHT, EXCEPTIONAL
PERFORMANCE
Managing a real estate portfolio requires constant oversight, coordination, and problem-solving. While most property management companies focus solely on collecting rent, we take a more hands-on approach, overseeing all operational aspects to ensure smooth execution and portfolio efficiency.
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We act as an extension of your ownership team, ensuring that every detail is managed properly—from tenant coordination to maintenance oversight, compliance, and vendor management. Our goal is to streamline your portfolio’s daily functions while keeping you informed and in control.
1
Tenant & Lease Oversight
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Handle tenant communications and address inquiries or concerns promptly.
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Ensure lease compliance, enforce policies, and oversee renewals.
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Manage move-ins and move-outs to ensure smooth transitions and minimal vacancy time.
2
Maintenance Coordination & Vendor Oversight
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Schedule and oversee maintenance requests, repairs, and inspections to ensure quality service.
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Source and manage vendors to secure cost-effective and reliable property maintenance solutions.
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Implement preventative maintenance schedules to minimize long-term repair costs.
3
Rent Collection Oversight & Delinquency Management
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Ensure timely rent collection and track outstanding balances.
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Oversee late payments, delinquency follow-ups, and lease enforcement for non-paying tenants.
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Work with owners to initiate legal proceedings when necessary while maintaining compliance with local laws.
4
Compliance & Risk Management
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Ensure properties adhere to local, state, and federal regulations, including fair housing laws.
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Oversee HOA requirements, insurance compliance, and property documentation.
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Identify and mitigate potential legal or financial risks before they escalate.
5
Tenant Communication & Daily Operations Oversight
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Act as the main point of contact between owners, tenants, and vendors.
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Track and manage work orders, service requests, and maintenance follow-ups.
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Monitor tenant satisfaction, resolve disputes, and enforce lease agreements.
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Ensure all daily tenant-related concerns and processes are handled efficiently.

Get in Touch
sonia@virtuaservice.com
(929) 635 9354