Free Operations Guide

The Renewal Blueprint

How a 648-tenant portfolio went from 50+ hours of renewal chaos a month to a system that runs the whole cycle — scan to signature — with people only at the decisions.

  • The renewal timeline that never slips (90 → 25 days out)
  • The five rules that make the cycle run itself
  • The monthly scoreboard — the four numbers to watch
  • Built from a real operation, not theory

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“Two hours of skilled time per renewal — fifty times a month — became about two clicks.”
From the VIRTUA case study: 648 leases, four managers, ~650 hours a year recovered.