Short answers, in the order they usually come up.
Neither. We don't sell you a licence, and we're not a third-party management firm you hand your building to.
VIRTUA builds and runs the operating layer of a property business — the workflows, the handoffs, the controls and the follow-up that live between the software you already own. Sometimes that's inside a management company that already exists. Sometimes it's an operation we stand up from nothing.
No. We build on top of what you already pay for.
Your business doesn't happen inside any one of those tools — it happens between them, in the handoff and the approval and the thing someone has to remember on Thursday. That gap is the work. The software stays.
You do. Always.
Rent, security deposits and vendor payments move through your own company's bank accounts and your own software. VIRTUA never takes custody of client funds and never becomes a place money sits.
Two reasons, and the second one matters more than it sounds.
The first is alignment. A percentage of rent pays us more when rent goes up and nothing else changes. A flat operations fee pays us to make the operation work, which is the thing you're actually buying.
The second is structure. Leasing property and collecting rent on an owner's behalf are regulated activities, and the rules differ state to state. We're built to stay on the operations side of that line: your entity holds the money, a licensed local broker handles leasing, and we run everything else for a fixed fee.
We're not your attorney, and we'd expect you to have one look at any structure before you sign it. We've simply found it's better to design for this from the start than to discover it later.
Our live operations today are in New York and New Jersey, and we take on out-of-state portfolios where we can build a real vendor bench and source a licensed local broker.
That's a deliberate limit, not a modest one. Running a portfolio well somewhere means having actual people there. We'd rather tell you no than pretend we have a bench in a market where we don't.
With an audit, always — a fixed-scope look at how the operation actually runs today, ending in findings and a build roadmap. It's useful to you whether or not you build anything with us, and if you do, it's credited against the build.
Cost and timeline depend on the size of the portfolio and how many workflows are in scope. We'll tell you both before you commit to either.
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